COVID-19 UPDATE: CHANGES TO DELIVERY SERVICE OPTIONS FOLLOWING UK GOVERNMENT GUIDANCE
** Update 03/06/20: Our Delivery Service Options remain affected until further notice and we will update this page as soon as we are informed. All of our products are now active, including the estimated delivery times shown under the product images. Please note: All couriers in the UK are extremely busy, therefore, some orders may be slightly delayed so please bear with us. Also, depending on how the UK Government guidance changes, this page will be updated as necessary.
** Update 20/04/20: Our Delivery Service Options remain affected following the UK Government's additional 3 week extension. 95% of products are still business as usual however some are affected which are clearly marked as affected on the product page.
** Original Press Release: Following the outbreak of Coronavirus (COVID-19) and the latest UK Government guidance, our Delivery Service Options will be affected for an initial 3 weeks, starting from the 24th March 2020. We will then review the situation following the latest Government advice and keep our customers informed. As we operate as an online retailer, we are still open for business, however, some products have been affected.
To make this as clear as possible for our customers, please see the individual product pages for more details. The availability of the product and its Delivery Service Options are clearly identified. However, in general:
- Two-man delivery services are available, but the products can be taken to door only.
- Assembly on all items is currently unavailable.
- Disposal services can only be carried out if the old goods are left outside prior to delivery.
We appreciate that this may cause some inconvenience for our customers, but we believe it’s the safest course of action. The more we keep to the Government guidelines and act responsibly, the sooner we can get back to operating as normal. If you have any concerns, please do not hesitate to contact us on 01553 615665 or firstname.lastname@example.org.
Thank you for understanding our decision.
The Reinforced Bed Company