We offer the following terms for our Beds and Mattresses:
Our bed bases are very strong and are of the highest quality. We guarantee that all our bed bases for at least 1 Year (12 Months). Some bed bases are guaranteed for more than this. Please check individual product pages for this information.
Our guarantee covers normal sleeping use only, with the exception of certain cases, such as our mental health beds. This guarantee covers only the actual structure of the bed bases. Issues unrelated to how the bed stands structurally, however, are not covered.
Please note* You must comply with our weight limit on our beds for the guarantee to be valid. This weight limit, however, only offers a guideline weight to protect our guarantee.
Our Lifetime Guarantee covers the bed during 'its lifetime' which is 10 Years.
Reinforced Beds are experienced in providing products built for challenging environments, therefore in the event of any damage occurring outside of our guaranteed normal sleeping use we have a very reasonable price list for spare parts to give customers that peace of mind that we are here to help.
Please note* King and Super King Sizes are not guaranteed for challenging behavioural use.