We offer the following terms for our Beds and Mattresses.
Our bed bases are very strong and are of the highest quality. We guarantee all our bed bases for at least One Year, some bases are guaranteed for more than this, please check individual product pages for this information.
Our guarantee covers normal sleeping use only, with the exception of certain cases, such as our mental health beds. This guarantee covers only the actual structure of the bed bases, issues unrelated to how the bed stands structurally are not covered.
Please note that our weight limit on our beds must be obeyed for the guarantee to be valid and that this weight limit is just a guide that protects our guarantee it may not be a true reflection in how strong our beds actually are.
Our Lifetime Guarantee covers the bed 'its life' which is 10 Years.
Reinforced Beds are used to dealing with challenging environments so in the event of any damage occurring outside of our guaranteed normal sleeping use we have a very reasonable price list for spare parts to give customers that peace of mind that we are here to help. Please note that that King and Super King Sizes are not guaranteed for challenging behavioural use.