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Delivery & Tracking
We have invested in an efficient and hassle free delivery service to ensure your order arrives safely and on time. Rather than relying on everyday freight couriers, which can often be unreliable for large furniture items, we now send the majority of our goods via AIT Home Delivery, a premium specialist furniture courier. This allows us to offer reliable, pre-booked time slots and a more professional handling service suited specifically to heavy and bulky furniture.
Many of our products are in stock and ready to dispatch, but some of our specialist items are made to order. For made to order products, please refer to the Production Lead Time stated on the product page and in your order confirmation.
Please note that all item(s) on your order will be delivered together as standard, including multiple items with different lead times, unless we are instructed otherwise. Due to the weight and size of certain products, some items are not available with 1-man standard or express delivery options.
Delivery Service Options
Your service options are calculated at checkout.
We have different service options for UK Mainland, Scottish Highlands, Northern Ireland, Republic of Ireland, and Offshore customers.
- Delivered in 2–3 working days via AIT. Tracking details will be emailed and include an two hour time slot 24 hour prior to delivery day, on the day tracking and a 1 hour pre call. Delivery is curbside only.
1 Man Express (£20.00 GBP – AIT Home Delivery 1 Man Premium)
- Order before 10am (Mon–Fri) for next working day delivery. Tracking details will be emailed and include an two hour time slot 24 hour prior to delivery day, on the day tracking and a 1 hour pre call. Delivery is curbside only.
1 Man Saturday (£30.00 GBP – AIT Home Delivery 1 Man Premium)
- Dispatched for Saturday delivery. Order by 10am Friday for same-week delivery. Tracking details will be emailed and include an two hour time slot 24 hour prior to delivery day, on the day tracking and a 1 hour pre call. Delivery is curbside only.
- Delivered within 2–4 working days. You will be given the choice to book a delivery day. AIT will text and email to arrange.
2 Man Saturday (£50.00 GBP – AIT Home Delivery)
- Order by 10am Friday for same-week Saturday delivery (subject to availability). AIT will contact you to schedule your delivery. Room of choice is included in this service.
2 Man Divan Assembly (£60.00 GBP – AIT Home Delivery)
- Delivered within 2–4 working days. You will be given the choice to book a delivery day. AIT will text and email to arrange this delivery. Your divan will be assembled in your room of choice.
2 Man Disposal – AIT (£75.00 GBP – AIT Home Delivery)
- Delivered within 2–4 working days. You will be given the choice to book a delivery day. AIT will text and email to arrange delivery. This service includes like-for-like removal and room-of-choice delivery.
2 Man Flat Pack Assembly (£99.00 GBP – AIT Home Delivery)
- Delivered within 2–4 working days. You will be given the choice to book a delivery day. AIT will text and email you to arrange your delivery. Flat pack assembly is provided in this service.
2 Man Divan Assembly & Disposal (£109.00 GBP – AIT Home Delivery)
- Delivered within 2–4 working days. You will be given the choice to book a delivery day. AIT will text and email to arrange delivery. This service includes divan assembly and like-for-like disposal.
2 Man Flat Pack Assembly & Disposal (£125.00 GBP – AIT Home Delivery)
- Delivered within 3–5 working days. AIT will contact you via text and email to arrange your delivery. This service includes flat-pack assembly and like-for-like disposal.
2 Man Flat Pack Assembly (£150.00 GBP – Pinnacle Storage Solutions)
- Please allow up to 2–3 weeks for delivery (depending on location). Pinnacle will contact you via email with a confirmation delivery link, usually within 2 weeks. This service includes full in-room assembly.
2 Man Flat Pack Assembly & Disposal (£175.00 GBP – Pinnacle Storage Solutions)
- Please allow up to 2–3 weeks for delivery (depending on location). Pinnacle will email a booking link. Includes in-room assembly and like-for-like disposal.
2 Man Flat Pack Assembly Complex (£225.00 GBP – Pinnacle Storage Solutions)
- Please allow up to 2–3 weeks for delivery (depending on location). Designed for complex builds. Pinnacle will contact you with a booking link and provide in-room assembly.
2 Man Flat Pack Assembly & Disposal Complex (£250.00 GBP – Pinnacle Storage Solutions)
- Please allow up to 2–3 weeks for delivery (depending on location). Pinnacle will arrange your complex flat-pack assembly and like-for-like disposal service via email.
- Delivered in 3-5 working days via DX Freight. Tracking details will be emailed. Delivery is curbside only.
2 Man Take to Room Highlands (£50.00 GBP - AIT Home Delivery)
- Delivered in 3-5 working days. AIT will contact you via text and email to arrange yoru delivery to a room of your choice.
2 Man Disposal Highlands (£99.00 GBP - AIT Home Delivery)
- Delivered in 3-5 working days. AIT will contact you to book your delivery. This service includes like-for-like disposal and room-of-choice delivery.
- Delivered in 3-5 days via DX Freight. Tracking details will be emailed. This is a curbside delivery only.
2 Man Take to Room Offshore (£100.00 GBP - AIT Home Delivery)
- Delivered within 2-4 Weeks. AIT will contact you via text and email to book your delivery to a room of your choice.
- Delivered in 1-2 Weeks via AIT Home Delivery. Tracking details will be emailed. This is a curbside delivery only. Customs charges are included.
Tracking Information
Once you have received your dispatch email, please follow the link below with your tracking number provided to see the status of your delivery.
Please Note: We sometimes use DHL or Royal Mail for smaller items. If so, tracking will be available in your dispatch email.
Frequently Asked Questions
Please Note: Extra 2 Man Delivery Service Options added to item(s) available for Express Delivery may delay your Delivery Lead Times by up to 2 Weeks.